Unfortunately I had to send it back during a time when I needed it most to prepare my taxes. 1st the cord would not charge the computer. We purchased a new cord to charge it. The new cord did not charge it. i reached out for help and the techs gave me several suggestions which I tried and it still would not charge or even come on when it was plugged in. So I sent it back. i haven't checked if i got my refund but again i can't purchase another computer until i get my refund. BackMarket has a good reputation so i was really upset with the product I received.
















