K B.Verified purchase
Purchased on 08/10/20261.4/5
This item was shipped with a damaged operating system, or without one. It would not boot up. Since it repeatedly failed the boot up, I texted and called the help line. No one was able to resolve the problem. There was no actual advice from them about what boot sequence I should try or verification about any of the settings. They only offered for me to return the item. I did return the laptop. Now I’m out the money for the laptop and it has not been refunded. I’ll update the review once the money is returned to my account.
