Galaxy A10e (2019)

Order was fine. Rec'd in time frame promised. Packaging was superior. Have ordered a lot of refurbished phones over the yesrs and hands down the packaging on this was the best--quite impressive actually! Unfortunately the phone would not recognize my hotmail e-mail, which is essential (I only use g-mail as a back-up and last resort), so it was a deal-breaker. I had to bite the bullet and buy a brand new Samsung Galaxy 26.

The device was in perfect condition, although it had been sold as “fair”. We could not detect any physical flaws at all. Unfortunately, we had to return the device as it was not compatible with our service provider’s plan.

I wanted to get a refurbished phone to run Android Auto wirelessly on my vehicle and specifically asked about what would do that. I then bought one of the recommended phones only to find out that it could not do that because it did not meet the minimal requirements. I don't say this to berate the customer service at BackMarket as my initial questions about which phone to buy were probably too centered on functionality that most people would not know. I only say this to warn people to do their own research before purchase. As for the phone itself, it was in decent condition with a clean screen and back and no visible marks. It functions properly and accepts a micro-sd card and the only problem is the battery, which drains very quickly even when the phone is not being used. I left the phone fully charged in the morning and did not use the phone all day. By evening the battery was down to 15%. As for BackMarket's customer service, they have been polite and tried to work out the update issue although those turned out to be beyond their ability as the OS update I needed is not available for this phone. It should be but T-Mobile, whose phone this was, has not made it available for use. BackMarket itself has done all that they could and I am satisfied with them. .

I was in desperate need of a replacement cellphone 📱😫, my other Samsung A13 battery went completely out on me, so I got the internet and you all was the 1st page that I tan across. I didn't want to spend a lot of money and ran across the samsung a10e and for the price I bought it. It is a lot smaller than I thought it would be and then to find out it was marketed in 2019. I thought it would be bigger like the a13 that went out on me. As for me liking it, I do it's cute and well taken care of as a refurbished phone 📱. If iam in need of another phone 📱I will definitely use Black Market to re-purchase another phone.

Package arrive facts and on time & Package very good. The Phone works great, Making calls, texting and using mobile data, works great