Galaxy Z Fold5 (2023)

I got this for my daughter-in-law and she absolutely loves it. It’s in perfect condition even though it was listed as fair. This is the 5th phone I’ve bought from Back Market and I’ve not been disappointed yet. Plus i bought a laptop that I love. I recommend buying refurbished electronic items from Back Market.

First of all, the Samsung Z Fold 5 arrived on time and in perfect condition. I don't think the phone had been previously used. If so, I couldn't tell. For me, I'm thinking that the phone is probably not one that I would use. Primary reasons are the size of the primary screen and accessibility of the side button (fingerprint reader) with a case installed. I have gone back to my S23+. I guess I was spoiled by the fingerprint reader on the screen. The phone and the service provided by Back Market were top notch. I probably didn't do enough research on the functionality of the phone itself.

I received my Galaxy Z Fold 5 yesterday (it only took 1 day) and it's my first foldable phone. After setting it up I am very pleased with it. It looks brand new no scratches or anything at all, it's in great condition and I love it!!

the condition was excellent! like it still had that brand new Samsung smell lol. you would know what I mean If you have bought products directly from Samsung. this phone looked brand new like straight out of the box brand new, it's awesome. the screen (outer and inner) looks incredibly vibrant! it's like the colors are jumping out of the screen. the only thing that confuses me is that I attempted to update the phone and it says the most recent patch update is from May of 2025 and im pretty sure it should be from September 5, 2026. so maybe that's a refurbished device thing (as far as it not going beyond the security patch of 2025) but I will continue to troubleshoot to make more sense of what I am experiencing. other than that, everything else is great!

Absolutely fantastic! the device came with no defects on the screens and when the internal screen protector had some issues they fixed it in less than a week with no questions asked!