Microsoft Xbox One X (2017)

I ordered an Xbox One X. I received an Xbox One S. I am not a huge gamer so I don’t know all the information about each system. I decided I ordered the wrong system all together. I need an Xbox series X. My issue was really my own.

I bought Device as a gift for daughter. Turns out it wasn't the right one she wanted. I received Xbox sooner than expected, Did bot open box, had a no hassle return and was refunded within the week. Very easy experience with seller.

😊 great

I returned it upon opening it because I realized I'd ordered it by mistake. I didn't power it on, but it looked clean and undamaged. Even though it was my error, they let me return it, paid for the shipping — which definitely was not required in this case — and it all went smoothly.

Xbox Series X arrived in great condition, works fine so far. The "A" button on the controller that came with it works about half of the time; but customer service was super responsive and gave me a couple options to fix the situation. Trade In process was pretty easy. Will definitely buy from here again.